How to solve W3 Total Cache plugin Error

6th Feb 2013, Wednesday

Today, while upgrading the W3 total cache plugin,  I got an error displaying

W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /data/18/2/113/152/2765804/user/3040790/htdocs/WordPress/wp-content/advanced-cache.php.

This plugin was working fine all these days, until I received a request to upgrade, and when I upgraded, I got the above error.  I am not sure if it’s because I didn’t deactivate the plugin first before upgrading.

So, I deactivated the plugin from the database and after that, I could log in to my WordPress account. But when i tried to activate the same plugin from my WordPress account, it again displayed the same error. This time, I deactivated all the plugins from the database, but still I couldn’t log into my account.

I contacted the Network Solutions Tech support via chat. I appreciate the guy, Craig C for his knowledge and his problem solving skills. He asked me to perform the instruction as in this post

But I faced the same error. He offered to remove the advanced-cache.php from the wp-content folder but then it gave other errors.

As per the post,

I asked him to remove:

  • wp-content/advanced-cache.php
  • wp-content/db.php
  • wp-content/w3tc/
  • wp-content/w3-total-cache-config.php
  • wp-content/plugins/w3-total-cache/

Lo and Behold, I could log in again. Praise God 🙂

About Abeesh Thomas

A Writer, Entrepreneur and Worshiper
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1 Response to How to solve W3 Total Cache plugin Error

  1. iustin says:

    Thank you very much!

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